Privacy Policy

Last Updated: October 29, 2025
Company: Charlie & Co.
Website: www.charlienco.ca

1. Introduction

Charlie & Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.charlienco.ca (the “Site”).

We follow the principles set out in the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable Ontario privacy laws.

By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information that you provide directly, including:

  • Contact details such as your name, email address, and phone number.
  • Billing or shipping information if you make a purchase.
  • Message content if you contact us via a form or email.

We also collect some information automatically when you visit our Site, including:

  • Your IP address, browser type, and device information.
  • Pages visited, time spent on the site, and referral sources (for analytics).

3. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries or requests.
  • Provide products or services you’ve purchased or requested.
  • Improve our website and services.
  • Send updates, promotions, or newsletters (if you’ve opted in).
  • Meet any legal or regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to enhance your browsing experience and analyze website traffic.
You can adjust your browser settings to refuse cookies or alert you when they’re being used. However, some features of the Site may not function properly if you disable cookies.

5. Data Storage and Security

We take reasonable measures to protect your personal information against loss, theft, unauthorized access, or disclosure.
Your data may be stored on servers located in Canada or other jurisdictions that follow similar privacy standards.

Despite our efforts, no online transmission or storage system is completely secure. You share information with us at your own risk.

6. Third-Party Services

Our Site may contain links to third-party websites or use third-party services (e.g., analytics, payment processors).
We are not responsible for the privacy practices or content of these third parties. We recommend reviewing their privacy policies when visiting their websites.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Withdraw consent for certain uses (subject to legal or contractual restrictions).

To make a privacy-related request, please contact us at [email protected].

8. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
Your continued use of the Site after changes are posted means you accept those updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Charlie & Co.
Email: [email protected]
Website: www.charlienco.ca
Location: Burlington, Ontario, Canada